Customers Are Your Business

  • 1% die
  • 3% move away
  • 5% buy from friends instead of from you
  • 9% prefer the competition
  • 14% judge your business by a bad encounter
  • 68% leave not because of anything you did. They’re not angry or dissatisfied with you. They left because they thought you didn’t care about them. You didn’t make them feel special.

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Joyce is an entrepreneur, publisher, mentor and friend to others in the gift industry. https://shopcreativegifts.com/and https://www.giftbasketnetwork.com/

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Joyce Reid

Joyce Reid

Joyce is an entrepreneur, publisher, mentor and friend to others in the gift industry. https://shopcreativegifts.com/and https://www.giftbasketnetwork.com/

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